We recently contacted 2000 people who had been in contact with us in the last 3 weeks, to give us some feedback on our new way of working.
Below are the results an amazing 82% of the 382 people who responded with a score rated us a 4 or 5 out of 5, we also received some lovely comments.
We are thrilled with this feedback and so happy that you are loving our new efficient phone system and online consultation. We are always happy to hear your thoughts on our service!
With regard to some of the negative feedback – we always aim to get you to see who you want to see, but in some instances due to demand, we will book you with the most appropriate clinician. With video consults – this is only one of the many types of consultation we currently offer!
Remember, if you are thinking about contacting us, have a go at using our new website. This can be used at your leisure and is the quickest way to get a prescription ordered or an appointment booked by clicking on Online Consultation